Privacy Policy
Last updated: June 2025
1. Who we are
Mugo & Co Legal Consultants UK (“Mugo Legal”, “we”, “us”) is an OISC-accredited immigration advisory firm registered in England and Wales (OISC Reg. No. F200700074). Our principal place of business is in Reading, UK. You can contact us at info@mugolegal.co.uk.
2. What data we collect
We collect information you provide directly, including:
- Name, email address, and phone number (via contact and booking forms)
- Immigration case details you share during consultations
- Payment information (processed via our payment provider — we do not store card details)
- Technical data such as IP address and browser type when you visit our website
3. How we use your data
We use your data to:
- Respond to enquiries and provide immigration advice
- Book and manage consultations
- Comply with our legal and regulatory obligations as an OISC-regulated firm
- Improve our website and services
Our lawful bases for processing are: contract (to deliver the services you request), legal obligation (OISC regulatory requirements), and legitimate interests(improving our services and communicating with enquirers).
4. Data sharing
We do not sell your personal data. We may share it with trusted service providers who help us operate our business (e.g. booking platforms, email services) under strict data processing agreements. We will disclose data where required by law or OISC regulation.
5. Data retention
We retain client files for a minimum of 6 years after the conclusion of a matter, in line with OISC requirements. Enquiry data is retained for 2 years unless a client relationship is established.
6. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at info@mugolegal.co.uk.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
We use essential cookies to operate this website. See our Cookie Policy for details.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance.